Privacy Policy

Your Privacy is Important to us.

Effective Date: January 21, 2026

IVY CITY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ivycitygrabba.com and purchase our premium tobacco products.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely through our payment processor)
  • Date of birth and age verification data (required for tobacco product purchases)
  • Account credentials if you create an account
  • Order history and purchase preferences
  • Communication preferences and customer service interactions

Automatically Collected Information

When you visit our site, we automatically collect:

  • IP address, browser type, and device information
  • Browsing behavior, pages viewed, and time spent on our site
  • Cookies and similar tracking technologies
  • Referral source and clickstream data

2. Age Verification

As a retailer of tobacco products, we are legally required to verify that all customers are of legal smoking age (21+ in the United States). We collect and verify your date of birth and may use third-party age verification services. By using our site and making a purchase, you confirm that you are of legal age to purchase tobacco products in your jurisdiction.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Verify your age and comply with tobacco sales regulations
  • Communicate with you about orders, products, and promotions
  • Improve our website, products, and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations and enforce our terms
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, age verification, marketing, and website hosting
  • Legal Compliance: Law enforcement, regulatory authorities, or other parties when required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request data portability
  • Object to certain data processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Age verification records are retained as required by applicable tobacco regulations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our products and services are strictly for adults of legal smoking age. We do not knowingly collect information from individuals under 21 years of age. If we become aware that we have collected information from someone underage, we will delete it immediately.

11. International Users

Our services are operated from the United States. If you are accessing our site from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

IVY CITY
Email: ivycitygrabba@gmail.com
Website: ivycitygrabba.com

This privacy policy is designed to comply with applicable U.S. federal and state laws, including tobacco sales regulations and data protection requirements.