Terms of Service
Terms of Service
Effective Date: January 15, 2026
Welcome to IVY CITY. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.
Age Requirement
You must be at least 21 years of age to purchase tobacco products from IVY CITY. By placing an order, you certify that you are of legal age and will comply with all applicable laws regarding the purchase and use of tobacco products.
Product Information
All tobacco products sold by IVY CITY are intended for adult use only. We source premium tobacco leaves from trusted farmers in the Dominican Republic and maintain the highest quality standards.
Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Failure to pass age verification
- Suspected fraudulent activity
- Product unavailability
- Errors in pricing or product information
Payment must be made in full at the time of purchase using accepted payment methods.
Shipping and Delivery
We ship tobacco products only to locations where it is legal to do so. Shipping restrictions apply based on federal, state, and local laws. Adult signature is required upon delivery. See our Shipping Policy for complete details.
Returns and Refunds
Due to the nature of tobacco products and regulatory requirements, all sales are final. We do not accept returns or offer refunds except in cases of:
- Damaged products received
- Incorrect items shipped
- Defective products
Claims must be made within 7 days of delivery with photographic evidence.
Compliance with Laws
You agree to comply with all federal, state, and local laws regarding the purchase, possession, and use of tobacco products. It is your responsibility to know and follow the laws in your jurisdiction.
Prohibited Activities
You may not:
- Resell products purchased from IVY CITY without authorization
- Use our website for any unlawful purpose
- Provide false information during age verification or checkout
- Attempt to circumvent age verification systems
Intellectual Property
All content on this website, including logos, images, text, and product descriptions, is the property of IVY CITY and protected by copyright and trademark laws.
Limitation of Liability
IVY CITY is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the products.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website.
Contact Information
For questions about these Terms of Service, contact us at:
Email: ivycitygrabbaa@gmail.com
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.